Government and public services
Public services that serve the whole public.
City hall counters, libraries, transit desks, town halls and community programs, in every resident's own language. PTT runs in the browser you already have, so there's nothing to procure but the conversation.
Where it helps
Every counter, meeting and program.
Service counters
Permits, records, payments and "which line am I in?"
Libraries
Library cards, programs, computer help and story time for every family.
Transit and public works
Routes, schedules, service changes and lost-and-found.
Town halls and public meetings
Stream meetings with live captions in every resident's language.
Community programs
Classes, outreach and events every neighbor can join.
Photos and documents
Residents share photos and documents right in the chat.
Town halls
Public meetings the whole public can follow.
Stream the meeting and let every resident read live captions in their own language, at the meeting or from home. Then post the recording with a translated transcript.
- Residents need no account and no app to watch.
- Embed the live player on your own website.
- Recordings come with clickable, translated transcripts.
- Captions can be read aloud in a natural voice.
Getting started
Start with one counter.
- 1
Pick a starting point
A busy counter, a library branch or your next public meeting.
- 2
Set up chats and QR codes
Post a QR code at the counter so residents can join in seconds.
- 3
Serve everyone
Staff and residents each use their own language. PTT translates every message.
For legal and benefit decisions, use a qualified interpreter
PTT is great for everyday questions, directions, programs and public meetings. For hearings, legal proceedings, benefit determinations and anything where the exact wording carries legal weight, work with a qualified interpreter as your policies require.
FAQ
Public service questions.
Do residents need to download an app?
No. Residents join from any modern browser, or staff can use swap mode on one device at the counter.
Can residents join without an account?
Yes. Residents can join a public chat with a free guest pass. Public chats are part of paid plans.
Can we stream and caption public meetings?
Yes. Stream the meeting with live captions in 81 languages and embed the player on your website. Recordings come with translated transcripts.
Is PTT a replacement for court or legal interpreters?
No. For hearings, legal proceedings and benefit determinations, use a qualified interpreter.
Serve every resident in their own language.
Tell us about your department and we'll help you plan a pilot.