Healthcare
Check-ins, directions and follow-ups people actually understand.
Waiting rooms are stressful enough without a language barrier. PTT helps front desks, nurses and care teams handle the everyday conversations in each patient's and family's own language.
Where it helps
The everyday conversations around care.
Check-in and front desk
Appointments, forms, wait times and "where do I go next?"
Wayfinding
Directions to the lab, pharmacy, parking or the right floor.
Family updates
Keep relatives in the loop in their own language, from the waiting room or from home.
Scheduling and follow-ups
Everyday scheduling and follow-up questions, in the patient's language.
Read aloud
Every message can be read aloud in a natural voice, from 555 voices.
Community health talks
Stream classes and information sessions with captions in every viewer's language.
Made for busy desks
No new hardware. No app for patients to install.
PTT runs in the browser you already have. Patients and families join from their own phones, or you hand them a tablet in swap mode.
- Families join a public chat with a free guest pass, no sign-up needed.
- Swap mode flips one tablet between two languages at the desk.
- Talk instead of typing: PTT turns speech into text and translates it.
- Everyone can save a transcript in their own language.
Getting started
Start at the front desk.
- 1
Pick a starting point
The front desk, a waiting room or a single department.
- 2
Set up chats and QR codes
Put a QR code at the desk so patients and families can join in seconds.
- 3
Talk
Staff and patients each use their own language. PTT translates every message.
For care decisions, use a qualified interpreter
PTT is great for check-ins, directions, scheduling and everyday questions. It is not a medical interpreter. For diagnosis, treatment, consent, medication instructions and other clinical conversations, work with a qualified medical interpreter as your policies require.
FAQ
Healthcare questions.
Is PTT a replacement for medical interpreters?
No. PTT helps with everyday, non-clinical conversations like check-in, directions and scheduling. For clinical conversations, consent and medication instructions, use a qualified medical interpreter.
Do patients need to download anything?
No. Patients join from any modern browser, or you can use swap mode on one tablet at the desk.
Can family members follow along from home?
Yes. Family members can join a public chat with a free guest pass and read along in their own language. Public chats are part of paid plans.
How many languages are available?
81 languages for translation, with 555 natural voices for reading messages aloud.
Make the waiting room a little less confusing.
Tell us about your clinic and we'll help you plan a start.